What it does
- Your own number
- WhatsApp is linked by scanning a code with your phone, through OpenWA, an open-source gateway. No WhatsApp Business API account is needed.
- SMS your way
- Use an Android phone as your SMS gateway with the open-source SMS Gateway for Android, or any HTTP SMS provider.
- Respectful by default
- Quiet hours, opt-outs and consent are checked before any reminder is sent.
WhatsApp is linked through WhatsApp Web, so WhatsApp's own terms apply to the linked number.
Switched on from the start for
- Marketing, digital or creative agency
- Accounting, bookkeeping or tax practice
- IT support or managed services
- Photographer or videographer
- Trades and field service
- Building contractor or renovator
- Car repair workshop or panel beater
- Cleaning or security services
- Retail shop
- Online store or marketplace seller
- Wholesale and distribution
- Manufacturing or workshop
- Food or beverage producer
- Print, signage or branding
- Medical, dental or allied-health practice
- Veterinary practice
- Hair, beauty, spa or barber
- Gym, studio or personal trainer
- Tutor, school or training centre
- Restaurant, cafe or takeaway
- Caterer, event planner or venue
- Guesthouse, B&B or small lodge
- Rental agent or property manager
- Body corporate or HOA
- Estate agent
- Courier, delivery or freight
- Non-profit, church or community organisation
Any other workspace on a qualifying plan can switch it on in Settings.
More in talk to customers
WhatsApp, SMS, newsletters, social posts, a service desk and a portal of their own.
Email marketing
Newsletters and campaigns to customers who opted in, with audiences from your customer data, double opt-in, unsubscribe handling and open and click results.Social media scheduling
Plan, approve and publish posts to Facebook, Instagram, LinkedIn, TikTok and more from one calendar, with results per post.Service desk
Customer tickets from email, WhatsApp and the portal, with SLAs, business hours, satisfaction surveys and time against prepaid hours.Client portal and intake
A branded portal where clients see quotes, invoices, jobs and bookings and upload documents, plus intake forms and consent with sensitive answers encrypted.
Try every feature free for 7 days
No card needed. Pick your kind of business and Workpool switches on the tools it needs. After the trial you stay on the free Starter plan unless you choose a paid one.